outlook / outlook express
How do I setup an e-mail account in Outlook Express?
Before you undertake this tutorial please ensure that you have the following details to hand:-
Your E-mail username (account name)
Your E-Mail password
YOur POP3 server name
Your SMTP server name
If you are unsure of these details please contact your e-mail service provider.
NOTE. If we (4IT) have provided your e-mail service and you are not using your ISP's SMTP server, you must choose "Authenticated SMTP" as detailed in step 8 (note)
Step 1
Select Tools then Accounts option from the menu bar after starting Microsoft Outlook.
Step 2
Press the "Mail" tab then click the "add" button.
Step 3
Select "Mail" as the service to add.
Step 4
Enter the Name as you would like it to appear on the emails that you send from this account.
This does not have to match your username or email address so you can add anything you like.
Step 5
Enter the email address to be used for this account. If your e-mail box has aliases set up please use your primary address.
Step 6
Select the type of mail account as "POP3".
Enter your POP3 mail server into the
Incoming mail box.
Enter your SMTP mail server into the
Outgoing mail box.
Step 7
Enter your username (account name) and password for this mail account into the relevant boxes. Remember to follow case sensitivity and do not allow extra spaces to be added on the end of the username or password.
Please ensure you DO NOT check the allow Secure Password Authentication field.
Step 8
If you need to change any settings later e.g. change SMTP because you have changed ISP, you can edit the properties of the account using Tools, Mail and Properties.
Click the Servers tab to review and/or modify the SMTP server as necessary
NOTE: "My server requires authentication" box must be checked when using our SMTP services.
Advanced Settings
By default, Outlook deletes your new messages from the mail server after they have been downloaded to your computer. Messages that have been downloaded to your computer via Outlook will no longer be available via your web browser.
If you would like to read the same messages in Outlook and your web browser (e.g. on a different computer), choose Leave a copy of messages on server. Be sure to periodically delete your messages from the mail server to prevent it from getting full.
To learn more about Outlook choose the Help menu or visit
http://www.microsoft.com/support.
How do I setup an e-mail account in Outlook?
Before you undertake this tutorial please ensure that you have the following details to hand:-
Your network logon name if connecting to an exchange server mailbox or...
Your POP3 e-mail username/password & your POP3 & SMTP server names.
If you are unsure of these details please contact your I.T. Administrator (Exchange) or e-mail service provider (POP3).
All snapshots are of Outlook 2003, your version may differ but the actions are still the same.
NOTE. If we (4IT) have provided your POP3 e-mail service and you are not using your ISP's SMTP server, you must choose "Authenticated SMTP" as detailed in step 8 (note)
Step 1
Click the Mail icon in Control Panel. (Make sure you click the "Switch to classic view" on the side bar of the Control Panel if shown)
Step 2
Click the E-mail Accounts button
Step 3
Select 'Add a new e-mail account'
Step 4
Select the type of e-mail account you want to add.
If Selecting a POP3 account continue to Step 5a
If selecting an Exchange account, continue to Step 5b
Step 5a
| User Information |
Enter the Name as you would like it to appear on the emails into the "Your Name" field.
Enter the email address to be used for this account in the "E-mail Address" Field. |
| Logon Information |
Enter your username and password for this mail account into the relevant boxes. Remember passwords are case sensitive.
Make sure "Remember password" checkbox is ticked
Please ensure you DO NOT tick the "Log on using Secure Password Authentication" field. |
| Server Information |
Enter your POP3 mail server into the Incoming mail box.
Enter your SMTP mail server into the Outgoing mail box. |
| More Settings... |
Click this button to access the advanced settings (Step 6a) |
Step 6a
If using our SMTP servers select the outgoing server tab and tick 'My outgoing server (SMTP) requires authentication'.
Make sure 'Use same settings as my incoming mail server' is selected.
(Congratulations, you have now completed the setup of a non exchange account)
Step 5b
Enter your Exchange Server Name & Network Logon (User) name. Click the "Check Name" button.
If the entered details are correct your username will be replaced with your full name as defined by your network administrator.
If you want to open other users mailboxes (to share calendar/e-mail or contact information, click the 'More Settings' button and continue to step 6b, otherwise click Next to finish.
Step 6b
Click the Advanced tab, then click the Add button.
Step 7
Enter the usename of the mailbox you wish to open, then click ok. Repeat Steps 6b & 7b until you have opened all required mailboxes.
Note: Once you have opened another users mailbox, that user must give you permission to access it. See
'How do I share my Diary/Tasklist/Contacts/E-mail in Outlook?' for information on setting permissions.
How do I share my Diary/Tasklist/Contacts/E-mail in Outlook?
Step 1
Share your mailbox. Right click your mailbox and choose "Sharing"
Step 2
In the 'Properties' window ensure the 'Permissions' tab is selected.
Click 'Add' to add the user you with to give permission to.
Step 3
Select the user or users from the list then click OK.
Step 4
On the permissions Tab, ensure the required user(s) are highlighted, then select the desired level of permission from the 'Permissions Level' drop down list
Alternatively create a custom set of permissions by using the check boxes and radio buttons.
Permissions can be set different for each user if required
When finished, click OK to close the Properties window.
Step 5
To Share your Calendar / Task List / Contacts, select the relevant screen and click the 'Share my Calendar/Contacts/Tasks..
Follow steps 2-4 above to set the appropriate permissions.
When I send an e-mail with Outlook / Outlook Express it just stays in my outbox.
This is caused by either Outlook / Outlook Express being in Offline mode, or a communication problem with your e-mail server
Step 1
Ensure your PC is correctly connected to the network. Try to access another resource across your network such as a shared folder or printer.
Resolve any network connection problems you may be having before continuing.
Step 2
Check the right hand side of the status bar at the foot of the Outlook window, if Offline, proceed to Step 3.
Step 3
Uncheck 'Work Offline' in the 'File' menu, then press F9 to perform a full Send & Receive.
How do I create an e-mail distribution list in Outlook.
Step 1
Open Outlook and select the Contacts section.
Step 2
Open the 'New' menu by clicking on the down arrow and select 'Distribution List'
Step 3
Enter a name for the list in the Name field. Click 'Select members' to add new members to this list.
When finished, click 'Save & Close'.
What's the difference between Outlook & Outlook Express?
Outlook Express is a cut down version of Outlook consisting of just the e-mail functionality provided free with Windows.
Outlook in addition to the e-mail functionality, also includes Calendar/Diary, Tasklist & Contacts and is designed to operate via Exchange Server as a piece of
Groupware.
Click the Mail icon in Control Panel. (Make sure you click the "Switch to classic view" on the side bar of the Control Panel if shown)
