Remote IT support

4IT Systems IT Support & Assistance

4IT Systems provides all our clients access to instant remote support.

To make use of this facility or request a support session please contact us.

Instructions

  • Click the AreoAdmin© button to download the free remote support tool
  • Run the AreoAdmin© remote support tool and click "Yes" at the User Account Control warning screen.
  • Tell your support specialist the "YourID" numbers in the "Allow Remote Control" section.
    AeroAdmin1
  • When your support specialist starts a remote session the "AeroAdmin: Incomming connction request" windows will display.
    Please tick "Allow to access my computer" and "Save my choice for this admin" then click "Accept".
    AeroAdmin2
  • Your remote support session will then begin.

4IT Systems Limited - providing quality business class IT support & services throughout Warwickshire and the West Midlands, covering Coventry, Birmingham, Solihull, Warwick, Leamington Spa, Tamworth, Hampton-In-Arden, Meriden, West Bromwich, Nuneaton, Bedworth and Kenilworth.

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